Privacy Policy

Oak For Less® values our customers and we respect their privacy. This Privacy statement is to inform you what personal information we collect from you, how we use it, and your options regarding such, for this website.

This Privacy Policy may have periodic updates. It is your responsibility to review this Privacy Policy often to stay informed regarding any changes and updates. Your use of our site constitutes your agreement with our Privacy Policy. If you do not agree with our Privacy Policy, do not use our site.

This Privacy Policy describes how www.shopoakforlessfurniture.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify.

Order & Customer Support information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you and provide customer support, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify and shipping partners to ship and deliver the furniture.

To process an order online, customers are required to register and give personal information as well as financial information. Personal information, such as name, shipping/billing address, phone number, and e-mail address are used to process an order, contact the customer regarding their order, set up and confirm pick up or delivery date and time, or contact the customer to provide customer service. Financial information, such as credit card number, is used to bill the user for their order and process the transaction. If a user does not provide their information, they cannot place an order. Any visitor to our site is also welcome to place their order by phone, if they do not want their information collected online.

Also, we may use companies or persons who provide services for us, such as credit card processing, website content management, or shipping and delivery services. These providers are only authorized to use your information to provide their services. They are not authorized to use or disclose it for any other purpose.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. We encourage parents to supervise the online activities of their children, and protect their safety and privacy.  If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Safeguarding Your Information

We do not provide our customer list to any third parties. Personal information you provide is put into our customer database. A couple of times a year, we may send out coupons in the postal mail to previous customers. If a customer would prefer not to receive them, they can contact our store and ask to be removed from the mailing list, and we will honor their request. We do offer the opportunity for online users to sign up for our e-mail newsletter, which may contain coupons or information about our products that may be of interest to them. Users may, at any time, contact us to opt-out of receiving our newsletter.

We use Shopify's secure server that encrypts all of your personal and financial information with secure socket layer (SSL) software, to keep your information safe when placing an order. Of course no matter how great the security, no data transmissions over the internet can be guaranteed as completely secure, so although we maintain strong security features to protect your information electronically, you transmit information at your own risk.

Updating Your Information

Customers may modify or update their personal information in a variety of ways. Online users may go to our website, log onto their account, and make their changes. Additionally, online users as well as phone or brick-and-mortar store customers may contact us and let us know their changes by e-mail at [email protected] or by postal mail at Oak For Less, 1660 S. Alma School Rd. #100., Mesa, Arizona, 85210. Be sure to include your full name and address along with your requested changes, so that we can make the updates.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights or enforce our Terms and Conditions.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/. 

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Your rights

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below:

by email at:
     [email protected]

by postal mail at:
     Oak For Less®
     1660 S. Alma School Rd. #100
     Mesa, AZ  85210

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

by postal mail at:
     Oak For Less®
     1660 S. Alma School Rd. #100
     Mesa, AZ  85210

 

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Because we use Shopify.com to power our online store - please see their complete Cookie Policy HERE.

Do Not Track

Please note that at the time of this writing, because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Links To Other Websites

In order to offer you more items, we may provide links to the websites of some of our builders. Oak For Less® has no control over and is not responsible for the privacy policies nor the content of these other websites. Your access to any linked site is at your own risk. (Please note that our builders do not sell to the public, so you cannot order directly from them.) 

 

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices or if you have questions, please contact us by e-mail at [email protected] or by postal mail at the address below:

Oak For Less®
1660 South Alma School Road # 100
Mesa, AZ 85210

Last updated: 27 Oct 2021